When customers walk through your spa doors, you want them to immediately relax. Their first impression may only be the beginning of their spa experience, but it is arguably the most important. Every detail needs to be perfect, including all aspects of the employees that they are greeted by. A smile, a handshake, and of course a name badge are all essential components that make your customers instantly at ease. With a name badge, your employees embody professionalism, they make your customers feel more comfortable, make it easy for them to identify different employees, and ultimately pull them back for more.
As you review your spa’s policies and procedures, consider these reasons for adding name badges to your employees’ attire: